question

JulianCortes-2692 avatar image
0 Votes"
JulianCortes-2692 asked DSPatrick answered

I don't schedule exam

Hi , I need your help please

I don't can schedule my exam it returns the following message to me


We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:

 Use Internet Explorer (version 9 or above) or Edge
 Clear all cache and cookies
 Use the InPrivate option in Internet Explorer or Edge

my data is

user: julian.cortes120@hotmail.com
MCID 991342094

Thanks!!

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1 Answer

DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

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