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Sam-6557 asked SaurabhSharma-msft commented

Dynamics Linked Service random connection failure with self hosted integration runtime

We have been having issue with failed connections to dynamics linked service using Self Hosted Integration Runtime (SHIR) from ADF. This issue has been on and off for some time.

Our organization has secured our azure tenant based on their security requirements.

Originally it was though the connection issue was related to updates of the self-hosted integration runtime. We though this because the issue seems to resolve after an update.


Over the past few days, however, It appeared that the connection was not working at random from moment to moment regardless of updates to the SHIR.

See below gif: When we test the connection several times back to back (within only a few seconds between tests) it fails most of the time but succeeds some of the time.

When we test the same connection with the azure auto resolve integration runtime the connection works every time.

Has anyone else experienced this or know of a work around?

90829-dce33694-b35c-4763-a611-367dc5104a19.gif:

azure-data-factory
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Hi @sam-6557,

Thanks for using Microsoft Q&A !!
I am checking internally with the products team and get back to you on the same.

Thanks
Saurabh

0 Votes 0 ·

Hi @sam-6557,

I have checked internally and products team need to look into your logs to identify the root cause of this behavior and you may need to create a support ticket for this issue. In case you have a limitation, please send an email to azcommunity[at]microsoft[dot]com with your subscription id with this Q&A thread link and subject as "Attn: Saurabh' and I will help providing a free support ticket for you.

Thanks
Saurabh

0 Votes 0 ·

Hi @sam-6557,

Following up as I haven't heard back from you. Please let me know if you need any help creating the support ticket.

Thanks
Saurabh

0 Votes 0 ·

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