question

AndrianGabor-4547 avatar image
0 Votes"
AndrianGabor-4547 asked DSPatrick answered

Microsoft Account cannot log in

Correlation Id:
Timestamp: 2021-04-26T11:13:27.393Z

windows-server
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

DSPatrick avatar image
0 Votes"
DSPatrick answered

Any progress or updates?

--please don't forget to Accept as answer if the reply is helpful--


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

DSPatrick avatar image
0 Votes"
DSPatrick answered

Try the recovery form here.
https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

--please don't forget to Accept as answer if the reply is helpful--





5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JennyFeng-MSFT avatar image
0 Votes"
JennyFeng-MSFT answered

@AndrianGabor-4547
Hi,
That depends on the type of issue preventing you from signing in.
For example, are you having a password problem? Did you forget your username? Or did you get a message that your account is locked?
https://support.microsoft.com/en-us/account-billing/you-can-t-sign-in-to-your-microsoft-account-475c9b5c-8c25-49f1-9c2d-c64b7072e735

You may refer to the following steps to troubleshoot the issue:
https://windowsreport.com/unable-to-login-with-microsoft-account-windows-10/#:~:text=If%20you%27re%20unable%20to%20login%20with%20Microsoft%20account%2C%20you,creating%20a%20new%20user%20account.&text=You%27ll%20be%20asked%20to,user%20name%20and%20click%20Next.
Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

Hope above information can help you.

============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.