question

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SimiMittal-4771 asked RobertSparnaaij answered

Email signature no longer appears on Outlook Web

After the recent Office 365 update, my e-mail signature no longer appears on new emails or replies. My signature still works fine on the Outlook app, however, I prefer to use the Web interface.

I have already toggled on/off the settings to include my signature on all new messages and replies but the signature still fails to generate on e-mails. I've deleted and recreated my signature, as well.

Is is possible to troubleshoot this? Is it possible to revert to an older version of Outlook?

office-exchange-server-itpro
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1 Answer

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RobertSparnaaij answered

It's a known issue currently under investigation. Your Microsoft 365 admin can follow this issue under EX252201 in the Service Health.

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