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ChristineBond-2011 avatar image
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ChristineBond-2011 asked ·

Recording a meeting.

Hello. I have a microsoft teams account (as part of my personal Office 365 subscription). I want to record a meeting, but when I press the three dots on the relevant bar the red dot does not appear. Is recording not a facility available as part of this package?

I also have a Teams account through my work email and am therefore quite familiar with recording meetings there.

Thank you.

Chris

office-teams-windows-itpro
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ManuPhilip avatar image
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ManuPhilip answered ·

Hello @Chris,


Yes, you need to meet certain pre-requisites, so that you can go for a hassle free recording to be worked in your Teams client. Please check anyone these requirements are missing as explained in the following document


https://docs.microsoft.com/en-us/microsoftteams/cloud-recording#prerequisites-for-teams-cloud-meeting-recording


Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion


Regards,


Manu


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Thank you very much Manu.

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JimmyYang-MSFT avatar image
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JimmyYang-MSFT answered ·

Hi ChristineBond-2011!

In my experience, the meeting organizer and the recorder must have Office 365 Enterprise E1, E3, or E5 licenses.

As a supplement, you can refer to:

https://support.microsoft.com/en-us/office/record-a-meeting-in-teams-34dfbe7f-b07d-4a27-b4c6-de62f1348c24?ui=en-us&rs=en-us&ad=us#bkmk_troubleshoot

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Thank you Jimmy

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