Not able to remove app.
Showing message
sorry we could not remove the app. Click to retry in sharepoint online
Not able to remove app.
Showing message
sorry we could not remove the app. Click to retry in sharepoint online
Do you want to remove default app or custom app?
Whether this issue occurs to all apps? Whether this issue occurs to all users? Whether this issue occurs in all site collections?
Please check if the site is assigned any retention policy, the app can’t be deleted until you clear all the items in it.
To check retention policy, please go to Microsoft 365 admin center -> Security -> Information governance -> Retention.
If this issue still exists, you could use PowerShell to remove it.
Reference:
https://www.sharepointdiary.com/2019/09/sharepoint-online-how-to-remove-app.html
Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.
If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
I'm checking how the things are going on about this issue. Whether the answer helps you?
5 people are following this question.