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YogenderSingh-1786 avatar image
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YogenderSingh-1786 asked CaseyYangMSFT-4714 commented

sorry we could not remove the app. Click to retry in sharepoint online

Not able to remove app.


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sorry we could not remove the app. Click to retry in sharepoint online

office-sharepoint-online
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CaseyYangMSFT-4714 avatar image
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CaseyYangMSFT-4714 answered CaseyYangMSFT-4714 commented

Hi @YogenderSingh-1786

Do you want to remove default app or custom app?

Whether this issue occurs to all apps? Whether this issue occurs to all users? Whether this issue occurs in all site collections?

Please check if the site is assigned any retention policy, the app can’t be deleted until you clear all the items in it.

To check retention policy, please go to Microsoft 365 admin center -> Security -> Information governance -> Retention.

If this issue still exists, you could use PowerShell to remove it.

Reference:
https://www.sharepointdiary.com/2019/09/sharepoint-online-how-to-remove-app.html

Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.



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Hi @YogenderSingh-1786

I'm checking how the things are going on about this issue. Whether the answer helps you?

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