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BojanZivkovic-7448 avatar image
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BojanZivkovic-7448 asked LuDaiMSFT-0289 commented

Windows Autopilot - profile status not assigned

Hi, having imported HWID.csv of test Hyper-V 2016 Gen 2 VM I still see profile status not assigned 30+ minutes after. Does machine need internet access all the time (even after importing HWID.csv) in order to see profile status changed to assigned? VM does have internet access all the time though, what can I do to check what is happening under the hood (troubleshooting) and is there any way to speed this up in order to start windows autopilot on that VM asap.



mem-autopilot
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LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@BojanZivkovic-7448 Thanks for posting in our Q&A.

To clarify this issue, we appreciate your help to check if the device already exists in Azure AD portal. If yes, it is suggested to try to delete the device in Azure AD portal. Then import the csv file again and check if the autopilot profile status is assigned.

If there is anything update, feel free to let us know.


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@BojanZivkovic-7448 I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.

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