question

Ory-5362 avatar image
0 Votes"
Ory-5362 asked Grmacjon-MSFT commented

Feedback on MS Teams and ACS interop enabling

After submitting a request to enable MS Teams and ACS interoperability (https://forms.office.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR21ouQM6BHtHiripswZoZsdURDQ5SUNQTElKR0VZU0VUU1hMOTBBMVhESS4u) I haven't received any feedback whether my request to enable it was completed or rejected.

How can I tell if my request is in the pipeline (according to https://docs.microsoft.com/en-us/answers/questions/356294/i-submitted-the-specified-form-to-enable-interoper.html request processing is backlogged) or if I need to do some additional setup on my end?

I also checked the Azure "support request" resource and it gave me the following:

If you experience a 403 error, either your subscription is not on the preview allow list to access this feature, or your Teams tenant does not have the capability enabled. Fill out this form (https://forms.office.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR21ouQM6BHtHiripswZoZsdURDQ5SUNQTElKR0VZU0VUU1hMOTBBMVhESS4u) to add your Teams tenant to an allowlist and enable or disable Teams tenant interoperability

This implies that "subscription is not on the preview allow list" is an additional blocker aside from the form submission. But I can't find any documentation on how to join/enable this "preview allow list".


azure-communication-services
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

Grmacjon-MSFT avatar image
0 Votes"
Grmacjon-MSFT answered Grmacjon-MSFT commented

Hi @Ory-5362,

We apolgize deeply for the incovience this process may have casused. When did you submit your request? If hasnt been enabled in next few hours please send an email to AzCommunity@microsoft.com with subject "ATTN Grace" Please include your Teams tenantId so that we can check to see if your request was completed or rejected.

We look forward to hearing from you.

Thanks,
Grace

· 4
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

I sent an email but did not get a reply. I'm still receiving HTTP 403 status codes.

0 Votes 0 ·

Hi @Ory-5362

I just emailed you back. You should have access now. Please confirm and get back to us.

Thanks,
Grace

0 Votes 0 ·

I'm not getting an HTTP 403 anymore so it looks like it's enabled. Thanks.

Although I'm not sure why but I didn't receive any response email.

0 Votes 0 ·
Show more comments