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howardarklatexprocessservicecom-7171 asked SharonZhao-MSFT edited

My e-mail site has been "frozen" for over two (2) months and I can not find a way to get help through Office 365. Any suggestions or links I can actually get a "human"? Thank you!

My e-mail site has been "frozen" for over two (2) months and I can not find a way to get help through Office 365. Any suggestions or links I can actually get a "human"? Thank you!

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@howardarklatexprocessservicecom-7171
As we are mainly responsible for Microsoft Teams, your question is not in our scope. I will change office-teams-windows-itpro tag to not-supported tag. Thanks for your understanding.

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DSPatrick avatar image
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DSPatrick answered DSPatrick commented

Outlook.com (hotmail) is not currently supported here on QnA. They're actively answering questions in dedicated forums here.
https://answers.microsoft.com/en-us/outlook_com/forum/oemail

--please don't forget to Accept as answer if the reply is helpful--


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Thank you Patrick, I am actually looking to contact Outlook 365 but there is no way to get anyone.

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DSPatrick avatar image DSPatrick howardarklatexprocessservicecom-7171 ·

As far as I know its all the same backend.
https://portal.office.com/servicestatus




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howardarklatexprocessservicecom-7171 answered

Thank you very much for your help. I have a small company and being 71 .... well some of the actions for this are confusing. BUT.... I am still alive and working everyday!

Once again, Thank you very much and I hope you have a wonderful week!

Howard

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