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ShaneQV-5974 avatar image
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ShaneQV-5974 asked saldana-msft edited

Updates not deploying via SCCM to Windows 10 32-bit VM within Oracle VirtualBox

Hi all,

I would like to raise a problem with updates not deploying via SCCM/Endpoint Manager to a Windows 10 32-bit VM within Oracle VirtualBox in a corporate environment.

The VM has Internet and VPN connectivity via the host machine, however, when I run the "Machine Policy Retrieval & Evaluation Cycle" and "Application Deployment Evaluation Cycle" tasks within the Configuration Manager in Control Panel to trigger the deployment within Software Center, nothing seems to be happening.

I know that several applications have been "pushed" to my VM but none of them actually seem to be being deployed.

As I understand it, SCCM in a VM is treated just like SCCM on a host machine.

Could anyone please suggest how I can get updates through to my Win 10 32-bit VM?

Thanks,

Shane,

windows-10-networkmem-cm-updates
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1 Answer

Amandayou-MSFT avatar image
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Amandayou-MSFT answered Amandayou-MSFT commented

Hi @ShaneQV-5974

After deploying the software update, there might be seven steps to troubleshoot the common issues.

Step 1: We could check Policyagent.log. When policy is received, the following entry is logged in PolicyAgent.log:

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We could check if Deployment Unique Id on the console is consistent with policy id displayed in PolicyAgent.log.
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Step 2: Software update would be checked if it is required by client, kindly check UpdatesStore.log. UpdateStore.log would record updates as missing if they are required. If it is not required or has been installed by client, there is no record in this log.

Step 3: If the update is required, the content could be detected before downloading. We could refer to UpdatesDeploymentAgent.log.

Step 4: The content could be downloaded. we could refer to UpdatesHandler.log, CAS.log, and ContentTransferManager.log.

Step 5: After the download is completed, detection could be followed before installation. We could refer to UpdatesHandler.log,ScanAgent.log, UpdateStore.log, WindowsUpdate.log and WUAHandler.log.

Step 6: Software update could be installed. We could refer to Windowsupdate.log and UpdatesDeployment.log.

Step 7: After the updates are installed, Updates Deployment Agent checks whether any updates require a reboot, and then it notifies the user if client settings are configured to allow such notification. We could refer to UpdatesDeployment.log and UpdateStore.log.

Here is an article about some detailed log screenshots.
Using log files to track the software update deployment process



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Hi,

Just checking in to see if there is any update. May we know the current status of the question? If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Thanks and regards,
Amanda

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