question

ErikJongbloed-8256 avatar image
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ErikJongbloed-8256 asked JerryXu-MSFT answered

Cannot find group that I was invited to

I've been invited to a SharePoint group by a company we work with, let's say apples.com
I have email addresses with both my company (oranges.com) and them.

They invited me to this group using both my email addresses. I only use my oranges.com email, so I want to add the group to that.

But I can't find the group in the list of groups.

If I go to the online sharepoint group page, https://outlook.office365.com/people/group/apples/groupname, I get redirected to a different group (the only one that I do have, unrelated) and see a banner that says 'this item does not exist or is no longer available'

It's not a Teams-group, it's a SharePoint group.
They do clearly see my email address among the invited list.

I had no problem accepting the invitation with my apples.com email, but again, i don't use that.

This is what it looks like for me:
7bf03666-90ba-46ce-bd75-a0a7f4a9d514


92612-outlookgroepissue4.png


This is what they see: 92613-outlookgroepissue2.png

92614-outlookgroepissue3.png


I clearly have been invited with the oranges.com email address, the screen shows.

Who understands this and can explain what to do?

Thanks a lot!

office-sharepoint-online
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1 Answer

JerryXu-MSFT avatar image
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JerryXu-MSFT answered

Hi, @ErikJongbloed-8256 ,

It seems the group you are added to may be set to be hidden from Outlook clients connected to Microsoft 365. I test in my end and setting the attribute HiddenFromExchangeClientsEnabled to be false in PowerShell will make a hidden group show up in the Outlook Online. This process needs to be done by a Exchange admin or a tenant admin in the "apples.com" you mention. The cmdlet will be like below:

 # Connect to Exchange Online with the admin account
 Connect-ExchangeOnline -UserPrincipalName <admin account>
    
 #Have a check on the group attribute. If it is true, that shall be the root case you cannot see the group. 
 Get-UnifiedGroup -Identity "<Group Name>" | select HiddenFromExchangeClientsEnabled
    
 #Set the group you are talking about to show up in outlook clients 
 Set-UnifiedGroup -Identity "<Group Name>" -HiddenFromExchangeClientsEnabled:$false

How it works in my end.

92783-image.png

Just for notice, as you can see in the screenshot, the Set-UnifiedGroup has a special part on the tail. Pay attention to it.


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