question

ROBIAULAUALMASUM-9162 avatar image
0 Votes"
ROBIAULAUALMASUM-9162 asked SaraLiu-MSFT commented

I can't sign in to visual studio 2019

92617-errors1.png92577-errors2.png





i can't sign in. please help me.

vs-general
errors1.png (25.9 KiB)
errors2.png (28.9 KiB)
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Dear customer, May I know whether you tried to update your browser like the error message said? If this issue persists, please feel free to let us know. Please try to open your default browser and see if you successfully login https://login.microsoftonline.com with your current Microsoft account, that will help us to analysis this issue is caused by the default browser or not.

0 Votes 0 ·
YusufYORUNC-3947 avatar image
0 Votes"
YusufYORUNC-3947 answered
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

AnnaXiu-MSFT avatar image
0 Votes"
AnnaXiu-MSFT answered AnnaXiu-MSFT edited

Hi @ROBIAULAUALMASUM-9162 ,

You could try to upgrade your browser to the latest version and sign in your account again.
If it doesn’t work, I suggest you directly contact Subscription Support to seek for further assistance about signing in issue: https://visualstudio.microsoft.com/subscriptions/support/.

Sincerely,
Anna


If the answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.