question

GeorgBrohammer-8087 avatar image
GeorgBrohammer-8087 asked ·

Teams Linux Office 365 authentication

Teams asks to sign into office 365 with my company credentials everytime I start the application. Why can't it automatically authenticate like the windows equivalent? Sometimes it appears to sign in an then by itself go back to the sign in screen when I'm not looking and then I'm signed out without even realising for hours until my team mates email me....

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@GeorgBrohammer-8087 does this (logout) happen on desktop client only, or you see the same when you try using https://teams.microsoft.com in the browser?

0 Votes 0 · ·

On both. If I open it the first time for the day, it will prompt me to sign in every time.

If I reboot or close the session, it won't prompt me again when signing in and it seems to be signed in but as soon as I'm not looking it will randomly and silently go back to the login screen.

It only stays signed on if I was prompted and haven't closed the browser or Linux desktop client.

Windows desktop client never prompts me to sign in again and doesn't have that 60 days two factor Auth check box.

0 Votes 0 · ·

@GeorgBrohammer-8087 , it looks well in my Linux client. What's your Linux system version?

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Ubuntu 19.10

I had this behavior on previous ubuntu versions with the 3rd party linux teams clients.

Maybe it has something to do with 2 factor auth enabled on our AAD domain? Windows doesn't have that "don't ask" checkbox for 90 days. The 2 factor auth seems more browser based in the linux clients than on windows.

0 Votes 0 · ·

it could be. Would you mind opening a support request on https://admin.microsoft.com? Our support team can work with you over phone/email to get more information then.

0 Votes 0 · ·

1 Answer

AashrutVaghani-4211 avatar image
AashrutVaghani-4211 answered ·

You should try to reinstall the Teams and then again try to sign in and when asked to save login, accept it. If it doesn't resolve your problem, then you can contact the support team.

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