Intune Android Dedicated device - force app upgrade

Kathleen Baurley 1

My Company uses Honeywell T40 devices with Intune as dedicated Kiosk (no user) devices. We get updates to our IVY application in our Private Google store. After I updated in Google and Sync to Intune, it updates in the Apps Blade. But it can take up to 8 hours for the enrolled Honeywells update the app. When you open the managed app on the device, the sync is greyed out. So you cannot force the device to check for a new version. Is there a way to force the update app to install on our KIOSK devices. Thanks, Kathy

Lu Dai-MSFT 28,336 Reputation points

2021-04-30T07:10:29.777+00:00

@Kathleen Baurley Thanks for posting in our Q&A.

For updating Android line-of-business apps, it is needed to deploy an update package file.
https://learn.microsoft.com/en-us/mem/intune/apps/lob-apps-ios#step-5-update-a-line-of-business-app

For other android apps, these app updates are automatic by themselves and their updates aren't controlled by intune.
https://learn.microsoft.com/en-us/mem/intune/apps/apps-add#app-types-in-microsoft-intune

Given this situation, it seems that there is no method can force app upgrade. If you are interested in this feature, it is suggested to post in intune uservoice. This is a place to collect customers' requirements and problems.
https://microsoftintune.uservoice.com/forums/291681-ideas

Thanks for understanding.