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Redkvuu-8734 avatar image
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Redkvuu-8734 asked XinGuo-MSFT answered

Installing Orchestrator fails on the database configuration step

I recently came across a scenario where installing Ochestrator fails at the database configuration step.

Can anyone offer any suggestions?

msc-orchestrator
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Hi @Redkvuu-8734 ,

did you get any error message? Or something in the logs?
Also which version of Orchestrator/SQL Server are you using?
The SQL Server is running locally on the Orchestrator server?

Some more details might be helpful.


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

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XinGuo-MSFT avatar image
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XinGuo-MSFT answered

Hello,

First of all please review the Runbook server installation log: %LocalAppData%\Microsoft System Center 2012\Orchestrator\LOGS\SetupWizard.log.

Are you installing Orchestrator and SQL on the same server?
Has the account running Orchestrator Setup sysadmin-rights to the SQL Database?
Is the collation SQL_Latin1_General_CP1_CI_AS?

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LeonLaude avatar image
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LeonLaude answered LeonLaude edited

Hi @Redkvuu-8734,

Make sure you have the Microsoft SQL Server Native Client installed, please have a look at my Wiki article over here to see if it's helpful:
System Center Orchestrator Troubleshooting: "Database Configuration" error when installing a Runbook Server


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


Best regards,
Leon


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