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EavenHuang avatar image
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EavenHuang asked Amandayou-MSFT commented

WSUS - Many client computers have not reported back to the server

Dear All,

From our WSUS server event log, we have a lot of error message showing "Many client computers have not reported back to the server". I crossed check some of the computers and they are actually contacting to WSUS server well - https:wsus:8530 is accessible. Any idea why this happened and any actions are required to take?

Any help would be really appreciated.


92826-13032-error.png
92932-wsus-console-message.png


windows-server-update-services
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It is more related to WSUS, so I remove the windows server tag and add WSUS tag.

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1 Answer

Amandayou-MSFT avatar image
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Amandayou-MSFT answered Amandayou-MSFT commented

Hi @EavenHuang-0590,

I notice the error event ID is 13032, we may refer to the below steps to check related configurations (please backup the IIS database first before we make below changes):

1- Gave Full Control to NetworkService in:
1a.<> C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\CONFIG
1b.<> C:\Documents and Settings\Default User\Application Data\Microsoft\CLR Security

3- Change password of IUSR user

4-Remove Integrated Windows Authentication in the following WSUS Sub-sites in IIS console
4a.<> to do that click start --> run and type inetmgr and the console of IIS will open, navigate to the WSUS Administration web site
4b.<> Expand WSUS Administration
4c.<> Right click on ClientWebService and them properties
4d.<> Click on Directory Security TAB
4e.<> Click on Edit button from the Authentication and Access control
4f.<> Set the password you've changed on step 3
4g.<> remove Integrated Windows authentication
4h.<> click OK twice

5- Repeat the steps 4c to 4h to the following web sites
- Content
- DSSAuthWebService
- Inventory
- ReportingWebService
- SelfUpdate
- ServerSyncWebService
- SimpleauthWebService

6- Run the comand "IISReset /noforce"

7-check if The WSUS clients start to synchronize with SBS Server and report normally now.

And here is the similar post we could refer to:
https://social.technet.microsoft.com/Forums/lync/en-US/af5d3710-dafa-4848-8434-17abf5c7e62d/help-with-event-id-13032-on-wsus?forum=winserverwsus

Hope this helps.



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Thanks a lot! Although this looks challenging for us in the production environment, we might not touch it at this moment but thanks all the same, we will try it later when needed:)

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Hi,

Thank you very much for the update, and I am looking forward to solving your problem. If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Best regards,
Amanda You

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