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ShuffleOsk-8955 asked DSPatrick answered

[explorer] the operating system version is not compatible with this product

How to fix it ?

93001-%E0%B8%A0%E0%B8%B2%E0%B8%9E.png


windows-server-2016
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DSPatrick avatar image
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DSPatrick answered

What application or operation is being performed? Has the system been fully patched?


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ShuffleOsk-8955 avatar image
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ShuffleOsk-8955 answered

already Update last version and also windows

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DSPatrick avatar image
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DSPatrick answered

What roles are installed? Also check here and with manufacturer about support for the hardware used.
https://www.windowsservercatalog.com/

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CarlFan-MSFT avatar image
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CarlFan-MSFT answered

Hi,
Did you encounter this error message before? Have you done something before meet this error?
Please type "winver" in Search Bar to check the OS build version.
For the latest version is April 13, 2021—KB5001347 (OS Build 14393.4350).
Then perform a clean boot. It will disable no-Microsoft Service.
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Then try to reinstall your video card driver from the manufacturer's official website.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

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DSPatrick answered

Any progress or updates?

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