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TonyC-2409 avatar image
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TonyC-2409 asked RohaanShah-1515 commented

MECM - Office Customization Tool opens blank

Windows server 2019, MECM 2010, when I go to create a O365 deployment, I click the "Go to the Office Customization Tool" it comes up blank. Can someone point me in the right direction to fix this?

Thank you!

mem-cm-general
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ColinFord-6663 avatar image
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ColinFord-6663 answered

Can you browse to this page manually from the same device you are running the console on? https://config.office.com/deploymentsettings

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Amandayou-MSFT avatar image
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Amandayou-MSFT answered RohaanShah-1515 commented

Hi @TonyC-2409,

Agree with ColinFord-6663, we should try to connect the Web site and to check if these links could be connected normal.
https://config.office.com/?trustedAuthority=cm&l=en-cn or https://config.office.com/deploymentsettings

CM invokes the link of Office Customization Tool, if we could not connect either of them, it seems there are something wrong with Internet.



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Hi,

May we know the current status of the question? If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Best regards,
Amanda You

0 Votes 0 ·

I am having the same issue with Windows server 2012 server, MECM 2006, when I go to create a O365 deployment, I click the "Go to the Office Customization Tool" it comes up blank. I am able to access both the above links https://config.office.com/?trustedAuthority=cm&l=en-cn or https://config.office.com/deploymentsettings
via google chrome and Edge. Would appreciate if someone could point me in the right direction to fix this.
Thanks
Rohaan

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