Hi,
when logging into my azure account portal.azure.com
i keep getting asked for a code from a phone that i lost.
I don't have any alternatives to login, resetting the password leaves me at the same position, it keeps insisting on the phone code.
Can someone please let me know how to contact someone to fix this?
Thank you in advance
Hello @JulioBorreguero-5048,
You can contact the local azure support helpdesk and ask for a support
You can find a local support number from our list of regional: https://support.microsoft.com/help/4051701/global-customer-service-phone-numbers
Please mark as "Accept the answer" if the above steps helps you. Others with similar issues can also follow the solution as per your suggestion
Regards,
Manu
Try using the Open Get Help app here, do the microsoft bot dance and you'll eventually get to chat with microsoft account support.
https://support.microsoft.com/en-us/contactus/
also try asking for help with authenticator app here in dedicated forum
https://social.technet.microsoft.com/Forums/en-US/home?forum=MicrosoftAuthenticatorApp
--please don't forget to Accept as answer if the reply is helpful--
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.
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