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RukhsarBaby-6385 avatar image
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RukhsarBaby-6385 asked DSPatrick answered

URGENT! AZ-400 certificate not available

Hi Team,

I wrote AZ-400 exam on 27th April and still the certificate is not available on the MS certification dashboard. When I click on view certificate I am not able to get anything.

I wrote AZ-104 using the MS account " babyrukhsar16@yahoo.in" MCID: 990331917
I also wrote AZ-400 using the MS account "babyrukhsar2@gmail.com" MCID: 991138648

For both exams I used Passport as the verification

I was able to download certificate for AZ-104 but not able to download certificate for AZ-400 as the two accounts are not linked and AZ-104 is pre requisite for AZ-400

Please help me to get my Certificate for AZ-400 asap as it is very much needed for my project requirement.

Please do whatever possible to do send me the certificate , please write to me asap.

Its very very important and urgent to me . Please understand and kindly help me here.

Mobile no: +91 9032674814
Email: babyrukhsar2@gmail.com

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DSPatrick answered

Microsoft Certification Program is not supported here on QnA. I'd try asking for help in the forums I linked above. (Participate\Ask A Question)

--please don't forget to Accept as answer if the reply is helpful--



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DSPatrick answered

Microsoft Certification Program is supported on their own forums. I'd logon here with same credentials used for testing
your Microsoft Certification dashboard

and if not found you can request help with profile linking / merge in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Certification Profile/Incorrect/Missing Information
Certification Profile/MCID Assistance
Certification Profile/Account Linking

--please don't forget to Accept as answer if the reply is helpful--

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RukhsarBaby-6385 avatar image
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RukhsarBaby-6385 answered

Hi ,

I did not understand the reply , please help me to merge the 2 accounts so that i will be able to download the certificate for AZ-400 . I need urgent assistance here.

Please help me to merge the accounts

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DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. You can request help with profile linking / merge in dedicated forums here. (Participate\Ask A Question)
Certification Profile/MCID Assistance
Certification Profile/Account Linking

--please don't forget to Accept as answer if the reply is helpful--





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RukhsarBaby-6385 avatar image
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RukhsarBaby-6385 answered

Hi ,

I have posted same question in those 2 categories mentioned by you.
I need that kind of assistance where they start the private message and give steps and a access code to merge the accounts.

Can you please do that as i need to get this resolved asap
I am stuck here.

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RukhsarBaby-6385 answered

I have seen on other related queries some Microsoft agents replying and starting a private message with some steps and providing help as given in below example.

93290-image.png


I would be much appreciated if you can get some help here .
I am in much need.



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DSPatrick avatar image
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DSPatrick answered

You'll have better luck finding support in dedicated forums over here.
Ask the Microsoft Learning Community
Microsoft Learn



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