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LucaLipparoni-7108 asked JadeLiang-MSFT commented

Outlook autocomplete list

When I write an email and I start to write in the field "A", when I type the first letter a window with the addresses suggestions appears. But this window appears above the field and I can't read most of the addresses suggested because the list go out the window of the email. How can I move the list below the field "A"?

office-outlook-itpro
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Dear customer, it seems your issue is about the Outlook autocomplete feature and I will help you add the 'office-outlook-itpro' tag and remove the 'vs-general', thanks for your understanding.

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JadeLiang-MSFT answered JadeLiang-MSFT commented

Hi @LucaLipparoni-7108,

First of all sorry for the inconvenience caused to you, and here are some updates for this issue:

Are you working with Outlook 2016 and Outlook 2019--Version 2104 (Build 13929.20296)?

If so, as I know, this is a known issue on this version, and the current workaround is to delete/rename this value:

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Options\DisableAutoCompleteUpdate

But according to my research, it could work for some clients, but some couldn't, please kindly check if it could be helpful to you.

If that's invalid, considering it could work normally on previous version, as another workaround, it's suggested to disable auto-update and revert your office version via command like below:

C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462

I will continue to monitor it in latest version of Outlook client, and if there are any updates, I would post back. Also welcome other users who has any updates post here :)


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Hi @LucaLipparoni-7108

Here are some updates about this issue :

According to the official document, this issue is fixed in Version 2104 Build 13929.20386.

To confirm when the fix is available, visit the Update History page for Current Channel, Update history for Microsoft 365 Apps (listed by date) - Office release notes | Microsoft Docs.


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Hi @LucaLipparoni-7108,

Are you still researching for it ? Based on my tests on latest version of Outlook 2019, it could work normally there. It's recommended to update your Outlook to check.

Hope that would also be helpful to you :)

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