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Florian-7280 avatar image
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Florian-7280 asked Florian-7280 commented

Not able to scheduling exam

I am trying to schedule an exam for AZ-900 (Azure Fundamentals). But I always get the Error below. I have tried with Chrome, Edge, IE, Safari. All Browsers also in private mode.

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam: Use Internet Explorer (version 9 or above) or Edge Clear all cache and cookies Use the InPrivate option in Internet Explorer or Edge If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

I contacted Pearson VUE Support, which answered, that it is an issue on Microsoft side and redirected me here.
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1 Answer

DSPatrick avatar image
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DSPatrick answered Florian-7280 commented

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

--please don't forget to Accept as answer if the reply is helpful--






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You're welcome.




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