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DiegoFabinGarcaSierra-8358 avatar image
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DiegoFabinGarcaSierra-8358 asked JeffYang-MSFT commented

Outlook account blocked

hi there

I write in this forum to find a solution with my outlook account that was blocked the last week unexpectedly. However, I fill the survey under the link https://aka.ms/compliancelock, but I have not received a response or unlocked my account. I have my accont 20 years ago and never I had had this kind of problems.

If anyone can help me with this problem I would relly appreciate it.

Regards.

office-outlook-itpro
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Hi @DiegoFabinGarcaSierra-8358,
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.

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1 Answer

JeffYang-MSFT avatar image
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JeffYang-MSFT answered

Hi @DiegoFabinGarcaSierra-8358,

Welcome!

As I know, if your are using Outlook.com email account, you could try the suggestions mentioned in this document to unblock your email account: Unblock my Outlook.com account.

By the way, if the issue still continues or you would like to know more account-related information, please kindly understand that here we mainly focus on general issues about Outlook desktop client and know little about Outlook.com account itself. To better help solve your issue, I would suggest you to post a new thread to the dedicated forum for Outlook.com.

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thanks for your understanding.


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