question

RogerRegg-3057 avatar image
0 Votes"
RogerRegg-3057 asked KarlieWeng-MSFT commented

Strange “locked for editing by another user” on file server

Good morning

Sometimes we are experiencing a strange effect on our file servers and all the usual/known reasons cannot explain it:

If a user tries to open a file (word or excel) he's getting the well know message saying the file is “locked for editing by 'user XYZ'” -> the user who is allegedly "locking" the files (user XYZ) is always the same one and it's a simple domain user, no domain admin or such.

Furthermore: "user XYZ" has never opened these files, since, according to the ACLs, he's not allowed to do so. He has no rights on the affected files.

What we've already done / checked:

  • It's not the temporary ownership file “~$myfile.doc

  • No one, with the exception oft the person who's trying to open it legitimately, has opend the file -> we've all file audit policies enabled, no according entries in the event logs

I guess, theres something wrong with the AD user "user XYZ", since he seems to be the only affected user. But what ?

All Servers are Windows Server 2016 Standard

Any ideas ?

Thanks in advance - Roger

windows-server
· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Have the problem resolved? If any problem, welcome to feedback!

0 Votes 0 ·

Hi @RogerRegg-3057
Have you checked if below answers help?
If they are helpful, please do not forget to accept the answers.

Have a good day !

0 Votes 0 ·

1 Answer

KarlieWeng-MSFT avatar image
0 Votes"
KarlieWeng-MSFT answered KarlieWeng-MSFT edited

Hello @RogerRegg-3057

Please check if this thread helps.

According to here:
This behavior may occur if Word determines that the owner file for the document already exists.
This may occur if one or more of the following conditions are true:
Word previously quit improperly and, therefore, did not delete the owner file.
-or-
A second instance of Word is running in the background with the document already open.
-or-
The document is shared over a network, and another user has it open.

7 Ways To Fix Excel File Is Locked For Editing By Another User Issue


Best Regards
Karlie


If the Answer is helpful, please click "Accept Answer" and upvote it.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.