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RupertJrCruz-3212 avatar image
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RupertJrCruz-3212 asked MatheusGalvez-4176 edited

ERROR_CANDIDATE_NOT_FOUND

Hi,

I need help in scheduling AZ-900 exam as I'm encountering the error ERROR_CANDIDATE_NOT_FOUND. I have already tried following the documented recommendations provided for this error but still the issue persist. Could you please help me with this error so I can schedule AZ900 exam. Thanks!

I tried the steps documented below:

https://trainingsupport.microsoft.com/en-us/mcp/forum/all/errorcandidatenotfound/a54b9309-eab9-432f-9b32-1fdfba299a23


Regards,
Rupert Cruz

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DSPatrick avatar image
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DSPatrick answered

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

--please don't forget to Accept as answer if the reply is helpful--


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MatheusGalvez-4176 avatar image
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MatheusGalvez-4176 answered MatheusGalvez-4176 edited

I actually found a solution today. The problem gets to happen when you fill any of your profile information form with any special character or non-Enlglish letters. If you remove them, the problem is gone.

Hope to help you or anyone else with facing this. ;)

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