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cesoup27Campbell-2935 avatar image
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cesoup27Campbell-2935 asked LuDaiMSFT-0289 commented

Getting message "No app installed to open this" on Intune enrolled Android

On an Android phone enrolled in Intune, when a user clicks on a link in their Outlook email, they get the message "No app installed to open this". There is no app protection policy to that is assigned to Android devices yet (we're in the testing phases), so I'm not sure what is causing this behavior. This device is enrolled as personally owned with work profile. If anybody could provide any insight to me, that would be greatly appreciated.

Thanks in advance

mem-intune-application-management
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LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered LuDaiMSFT-0289 commented

@cesoup27Campbell-2935 Thanks for posting in our Q&A.

To clarify this issue, we appreciate your help to collect some information:
1. Is there any browser such as Microsoft Edge that can open the link in the device?
2. Could you please check if situation will occur in un-enrolled android device?

If there is anything update, feel free to let us know.


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@cesoup27Campbell-2935 I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.

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AdminMichaelCampbell-9196 avatar image
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AdminMichaelCampbell-9196 answered LuDaiMSFT-0289 commented

This is resolved. I simply did not have the app in the app list.

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@AdminMichaelCampbell-9196 That's really good news. If there is any problem in the future, welcome to post in our Q&A.

Thanks and have a nice day. : )


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