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crisfralves2021 avatar image
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crisfralves2021 asked ·

Problem publishing applications at device android - intune

After creating a group, there will be no purpose and associating that group with a user made a period of an internal application to a device.

The application does not appear on the company portal. The device is an Android with work profile. And the managed google account is already associated. What configuration item may be missing from the intune for the application to be applied to the device as available?

mem-intune-generalmem-intune-device-configurationsmem-intune-application-management
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RahulJindal-2267 avatar image
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RahulJindal-2267 answered ·

Which app are you trying to assign? Is the user added to correct group? Intune doesn’t support identity for google accounts.

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LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered ·

@crisfralves2021 Thanks for posting in our Q&A.

For this issue that the app does not appear on the company portal, we appreciate your help to collect some information:
1.Please make sure that the app assignment group includes this user who login to Company Portal.
2.Please check this app has the correct assignment type, such as Available and Required.

If there is anything update, feel free to let know.


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crisfralves2021 avatar image
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crisfralves2021 answered ·

Thanks for the answers.

The application defined as "mandatory" and the security group of the type "cloud" contains the user logged on the company portal.

the type of app publishing you use for the test was "Android built-in" and "Android from the managed Google Play store.

The published applications were Adobe Reader and Evernote.

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crisfralves2021 avatar image
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crisfralves2021 answered ·

Hi Thanks for your answer.

I did not understand about "Intune does not support the identity of Google accounts". I have the managed google play account set up on Intune. The apps I tried to publish were Adobe and Evernote using "Android built-in" and "Android managed google play"

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Managed google play account is not same as managing user google accounts. You should use apps from the managed google play store so you are on the right track there. Did the apps approve correctly when being imported in Intune? Have you tried with any of the Microsoft apps?

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crisfralves2021 avatar image crisfralves2021 RahulJindal-2267 ·

Hi RahulJindal-2267

The applications have been set up correctly and assigned to the group where the device account user is located.

However it is not associated with the device, I think this must be the problem. I am trying to find out why since the user of the device account is the user of the assigned group.

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RahulJindal-2267 avatar image RahulJindal-2267 crisfralves2021 ·

Are your devices enrolling properly? Can you provide a screenshot of one such device? If you are looking for quick resolution then maybe open a case with support. I can only speculate based on the information you are providing and frankly based on all that you have provided there is very little to work with.

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LuDaiMSFT-0289 avatar image LuDaiMSFT-0289 crisfralves2021 ·

@crisfralves2021 It is needed to analyze the whole process and find the root cause. So, we suggest to open a case with support. The following link describes how do it. It is free. We can refer to it:
https://docs.microsoft.com/en-us/mem/intune/fundamentals/get-support

Hope this issue will be solved as soon as possible.

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