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BATMAN2334 avatar image
1 Vote"
BATMAN2334 asked PeterZYamamoto-3768 commented

Code: 0x80073CFB

I try to download the Alienware command center and it says that I have an error. This problem has persisted for some time now. I couldn't redownload the command center after deleted it because it wasn't working. I need help with this and soon. My keyboard and mouse have colors I don't like and I can't figure out how much charge my mouse has. I have a G 5 Desktop from dell.

windows-10-general
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Alienware command center

That's not a Microsoft product, it's from DELL, so better contact the support.



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IanZheng-MSFT avatar image
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IanZheng-MSFT answered BATMAN2334 commented

Hi

code:0x80073cfb means: The provided package is already installed, and reinstallation of the package was blocked. Check the AppXDeployment-Server event log for details.

You can try to analyze AppXdeployment-Server enent log

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Ok, thanks. The problem is that when I try to go to my owned products. It doesn't show up there. When I sign out of my account, it does show, why is this?

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BATMAN2334 avatar image
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BATMAN2334 answered PeterZYamamoto-3768 commented

Ok, thanks. The problem is that when I try to go to my owned products. It doesn't show up there. When I sign out of my account, it does show, why is this?

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Are there any other accounts on the device?

In my case, one account had the application installed. When I logged into that account and uninstalled, then logged into the other account, I was then able to download and install the app that had previously been blocked by the 0x80073CFB error.

Previously I had tried all the other troubleshooting steps on all those other top hit sites that just seem to be an ad for some cleanup software.

This article seems to more accurately describe the problem as it related to how I solved it... it just may be installed under a different account and you need to login to that/those accounts to uninstall before another account can reinstall.

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IanZheng-MSFT avatar image
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IanZheng-MSFT answered

Sorry, for this question, I can’t give an answer at this time. As it involves the third fan product, a more in-depth log analysis may be required.

But you can try the following methods to solve the current problem

Remove the old package for every user on the system before you install the new package.

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MitchEllis-9874 avatar image
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MitchEllis-9874 answered ChaseWatson-6207 published

Can someone please help me I can't update to the latest version of Minecraft (1.18) and all it says is this.


154636-screenshot-2021-12-03-151148.jpg



And yes i have pressed retry and it has been 3 days


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Same thing has been happening to me.

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Same thing has been happening to me.

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Same thing happening to me when I'm trying to update.

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The exact same thing happened to me as well. Seems like a common enough issue that should be fixed by now but NO it isnt.

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Sibroo-1258 avatar image
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Sibroo-1258 answered TadeoVacame-6539 published

I have been getting the same error for more than a week.
This is not a 3rd party app, it's an official MSFT App

156327-screenshot-2021-12-09-102402.png



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I'm having the exact same issue with this particular app as well.

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mavaddat avatar image
3 Votes"
mavaddat answered PulkitSukhija-2369 edited

Remove the app, repair Windows Store, profit. Thanks to zax for this solution. Here is the cmdlet to remove an app for all users:

$appToFix = "*media*"  # As an example
Get-AppxPackage -Name "$appToFix" -AllUsers | Remove-AppxPackage -AllUsers


If you want to ensure the application is the latest version for all users, you can run this cmdlet:

$appToFix = "*media*"  # As an example
Get-AppxPackage -Name "$appToFix" -AllUsers | Sort-Object -Descending -Property Version | ForEach-Object {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -ForceTargetApplicationShutdown -Confirm }




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Thanks for the advise but unfortunately it doesn't work.

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Works! Thanks dude!

for those whom it didn't work for, just remove webmediaextension from

$appToFix = Microsoft.WebMediaExtensions && Get-AppxPackage -Name "$appToFix" -AllUsers | Remove-AppxPackage -AllUsers

then simply install it back again using ms store



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