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DucheminDominique-7551 avatar image
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DucheminDominique-7551 asked Amandayou-MSFT commented

deployment of an application I am receiving the error code 0x64D

Hello,

During the deployment of an application I am receiving the error code 0x64D
This installation package cannot be installed by the Windows Installer service. You must install a Windows service pack that contains a newer version of the Windows Installer service

How to correct this?
SCCM_WSUS?
Deployment of another application Windows Service?

Thanks,
Dom

mem-cm-site-deployment
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1 Answer

Amandayou-MSFT avatar image
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Amandayou-MSFT answered Amandayou-MSFT commented

Hi @DucheminDominique-7551,

According to the error report, it seems that the version of Windows installer is low. We could go into cmd(command prompt) or the run dialog (Windows + R) and execute msiexec -? , and it will open a window containing our version at the top. Could we know what the OS version is for this client?

Here is the article which identifies the released versions of the Windows Installer and OS version:
https://docs.microsoft.com/en-us/windows/win32/msi/released-versions-of-windows-installer

If the windows installer is lower than the current version, please upgrade it.

Besides, we could install this application on the side of this client manually, if it fails, maybe the application and windows installer don't match, and nothing with SCCM.



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Hi,

May we know the current status of the question? If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Best regards,
Amanda You

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