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CarlosGis-2234 asked CarlosGis-2234 answered

Enablevmaccess

Dear All

I control the Azure through my App Azure in my android phone. Since some time ago, I have a sign of "fault" with an exclamation signal in red associated to enablevmaccess.
The VM that I have in Azure is working normally.
Any sugestion ?

Best regards
csgois

azure-virtual-machines
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CarlosGis-2234 avatar image
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CarlosGis-2234 answered olgaoos commented

94377-screenshot-20210504-094126-commicrosoftazure.jpg




Thank you Olga

see attached image

 Regards

csgois



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Okay! Were you able to do steps 1-4? What did you find there?

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olgaoos avatar image
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olgaoos answered

Hey @CarlosGis-2234,

Is there any way you could share the screenshot of the error message you are referring? Was it a notification? "enablevmaccess" is the name of the VMAccessagent extension what you need to enable Remote Desktop and password reset.

What I would do to find more details about what happened is to:

First, navigate to the Azure Portal => VM => Extensions, click on the extension here and review if there any additional errors or details:

94153-image.png

Second, navigate to the Activity log and search here by the extension name:
94096-image.png

Third, review the Resource health events around the time when this issue happened.

One more step to find is to review extension logs itself:

  • Linux Based under the next path: /var/log/waagent.log

  • Windows Based under the C:\WindowsAzure\Logs\WaAppAgent.log


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Sincerely,
Olga O



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CarlosGis-2234 answered

I follow yours advices. I didn´t find any problem.

I will wait and see next days

Thank you very much for all

Regards

csgois

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