question

CristianoGavio-8980 avatar image
0 Votes"
CristianoGavio-8980 asked SharonZhao-MSFT commented

Can't authenticate with Teams for Ubuntu

I'm able to use Personal Teams with Chrome browser.

But I've installed successfully the desktop version for Ubuntu (20.10) and I can run it. But I can't authenticate using the same credentials that I'm used with chrome.

It shows a problem and then I'm clicking on "Retry". But in the end, it shows me a page with "You're not on Teams yet, but you can set it up for your organization."

office-teams-linux-itpro
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

SharonZhao-MSFT avatar image
0 Votes"
SharonZhao-MSFT answered SharonZhao-MSFT commented

@CristianoGavio-8980,

To use Teams for free, it needs to set up with a Microsoft account. If the account address isn’t belong to Microsoft account (like Gmail), then Microsoft would create a new account for you with this same addresses.

Certain types of organizations aren’t eligible for Microsoft Teams free. You could learn more from this article.

Meanwhile, here's hands-on guidance for how to create and manage your Teams free org. Please read by this link.


If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


· 4
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Well, this is not the problem. Just because I'm using it for personal purposes and I was able to create my account and use it (I've made a call with a friend) using the online version inside a Google Chrome web browser!

There is something weird in this desktop version of Teams. :(

0 Votes 0 ·

@CristianoGavio-8980,
Is this the first time to sign in Teams for Linux client?
To determine if this is a Linux side problem, please try to log in Windows desktop and observe the result.
Meanwhile, I tested in my Teams for Linux client(Microsoft Teams version 1.4.00.7556) with personal account. It works properly. So, make sure your client is the latest version.

0 Votes 0 ·

@CristianoGavio-8980,
Do you have any update on this topic now?
Please feel free to drop us a note.
Have a nice day!

0 Votes 0 ·

@CristianoGavio-8980,
Haven't received your update for a long time, any update now?
If the above suggestion helps, please be free to mark it as answer for helping more people.

0 Votes 0 ·