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subhashsankunni-8474 avatar image
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subhashsankunni-8474 asked ·

WSUS reporting issue

We have a new WSUS on windows 2012R2 (which is in DMZ) and where Client servers not reporting, following is the error reported on windows update.log on all client servers tried to report on that WSUS..Any suggestion or help plz

28 Misc WARNING: IsSessionRemote: WinStationQueryInformationW(WTSIsRemoteSession) failed for session 7, GetLastError=2250
2021-05-04 14:00:03:828 660 928 AU WARNING: Failed to get Wu Exemption info from NLM, assuming not exempt, error = 0x80240037
2021-05-04 14:00:03:828 660 928 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2021-05-04 14:00:03:844 660 928 AU AU finished delayed initialization
2021-05-04 14:00:03:844 660 928 AU Currently AUX is enabled - so not show any WU Upgrade notifications.
2021-05-04 14:00:03:844 660 928 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2021-05-04 14:00:03:844 660 928 AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
2021-05-04 14:00:03:844 660 2814 DnldMgr Asking handlers to reconcile their sandboxes

windows-server-update-services
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IanZheng-MSFT avatar image
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IanZheng-MSFT answered ·

hi

the error means: The functionality for the operation is not supported.

Is there more information about the event log?

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RitaHu-MSFT avatar image
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RitaHu-MSFT answered ·

@subhashsankunni-8474
Did all the clients fail to report to the WSUS server? Please consider sharing the whole Windows update log for reference.

In addition, please consider confirming the following information first:
1. Please help to confirm the HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate registry value first on the client.
95017-6.png
2. Check the connection between the WSUS server and the client:
Open the IE browser on the client and enter as the below URL:

 http://WSUS server's name/selfupdate/iuident.cab

Note that protect your personal information while provide any information on this forum.
Thanks for your cooperation and understanding.


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