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AdamHuman-8631 avatar image
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AdamHuman-8631 asked DSPatrick answered

Microsoft store does not open on particular user

Hi,

I have tried everything to make Microsoft store and its app to work on the WINDOWS 10 and it does not work. Its only on one users side who is on the company domain but not connected to the domain as we are all working from home, not on VPN. But it worked yesterday and all of sudden today when they reported that the Camera app does not respond, I took a look and found that the Microsoft store apps are not working. I have tried everything that is available such as even removing the full Microsoft package for MSFT store and reinstalling for all users from the admin side. All other GUI options have been tried, so what other ways are there to fix this problem, I updated windows 2H02 the latest version is installed. wsreset.exe and etc, so almost everything on the Internet has been tried. I would want someone to go by the book on this one.
I even checked the permissions for the packages in regedit and its owner is system. So anyone knows next steps for this user account that would work let me know.

Thanks
Adam

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1 Answer

DSPatrick avatar image
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DSPatrick answered

Store is not currently supported here on QnA. They're actively answering questions in dedicated forums here.
https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store

--please don't forget to Accept as answer if the reply is helpful--




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