question

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DeanBurgin-7429 asked JimmyYang-MSFT edited

When using iOS i cant select Teams as a meeting location

I use Teams on my desktop (windows 10) and also on mobile and iPad.

Recently the option to book a Teams meeting directly from the Outlook calendar has changed to Skype on both my iOS devices.


95233-skyope-not-teams.jpg


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1 Answer

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SharonZhao-MSFT answered SharonZhao-MSFT commented

@DeanBurgin-7429,

Do you install Skype for Business client in your iOS devices?

If so, uninstall it and try again.

If no luck, uninstall Outlook and reinstall it. Then try to book a meeting and observe the result.

Besides, confirm with your IT admin if he changes the coexistence mode in your organization. If it is Skype for Business only or Skype for Business with Teams collaboration, users remain in Skype for Business for meeting capability.

If the above suggestions are no help, I want to confirm some question with you:

Does this problem only appear in iOS devices?

Does this problem exist all the time? Or what changes do you do before happened?


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@DeanBurgin-7429,
Do you have any update on this topic now?
Please feel free to drop us a note.
Have a nice day!

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@DeanBurgin-7429,
Haven't received your update for a long time, any update now?
If the above suggestion helps, please be free to mark it as answer for helping more people.

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Hi, im sorry i dint see these replies.

I haven't changed anything.

We are not in coexistence mode we have fully migrated.

It happens all the time, only on my iOS devices using the MS Outlook Application

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@DeanBurgin-7429,
According to your description, it seems to be an application side issue.
Do you try to uninstall and reinstall the Outlook client?

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@DeanBurgin-7429,
If you have any update, please feel free to drop us a note.
Have a nice day!

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