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HaethaaranBramenthiran-2098 avatar image
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HaethaaranBramenthiran-2098 asked erinding-msft commented

PowerPoint file is not FOUND!

I have been working on an assignment(presentation), for school. I have been doing it on PowerPoint. When I tried to open the file today, it kept saying 'file not found'. I searched the recycle bin and all the folders, but I could not find the file. I also tried some third-party software. However that did not help either. Can you guys please help me identify the method to finding my lost file.

I need help as soon as possible, as the assignment is due this week.

Kind regards,
Haethaaran

office-powerpoint-itpro
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This happen with me, I have installed few antivirus on my system. After install few of them, there one application is automatic install on my system and I not notice that one. And that format of application was very different.
After that loot of popup open
Few of my exe file deleted.


How I solve that?
- Turn of internet or wifi
- Uninstall software
- Add only malware byte antivirus
- Scan my whole system multiple time.


After everything work properly.

Thank you
Ramesh | CS & B





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1 Answer

erinding-msft avatar image
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erinding-msft answered erinding-msft commented

Hi @HaethaaranBramenthiran-2098

To better troubleshoot this issue, please share a screenshot of the detailed error message with us.

According to your description, I have the following questions to confirm with you.

  1. What version of Office are you using? Please update it to the latest version.

  2. Where did you save the presentation? Locally or OneDrive? If OneDrive, please sign in to OneDrive Online to have a check.

  3. Does this issue only occur on this file? If so, try repairing this file.

Please back up the presentation first, then try the following.

  1. Firstly, repair Office then check if you could open this file successfully.

  2. Restart PowerPoint, then go to File>Open, click Recover Unsaved Presentation button to check if you could find the presentation.

  3. If you couldn't find it, please go to File>Options>Save to check whether the AutoRecover option is checked. If yes, navigate to the AutoRecover file location. If there is a .tmp file, please make a backup, and then rename it and change the extension (like .pptx) to have a check.
    95479-1.png

Besides, you may refer to this article "How to troubleshoot a damaged presentation in PowerPoint".

Any updates, please let me know.


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95584-sharedscreenshot.jpg


Here is the screenshot of the error message.

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erinding-msft avatar image erinding-msft HaethaaranBramenthiran-2098 ·

Hi @HaethaaranBramenthiran-2098
Thanks for sharing the screenshot of the error message.
To analyze this issue better, please refer to my first reply and share the results with us.
Besides, based on the error message, it might also be the total length of the file name (read path) was too long.
Please try shortening the folder name and the file name to have a check.

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I tried your advise. However it did not work. Can you please tell me how I can shorten the file name when I cannot find the file.

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