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WlodzimierzWojtasiak-1478 avatar image
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WlodzimierzWojtasiak-1478 asked LeonLaude commented

Azure free account upgrade

I can,t upgrade for continued access to Azure my free Azure account

adfs
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WlodzimierzWojtasiak-1478 answered LeonLaude commented

Hallo

thanks for Your help!

I have my free account since 30 days Microsoft ask me per Email to upgrade my account, i missed date on 1 day and when i try to upgrade there is the following error message:

There was an issue with your account or subscription state
We can't upgrade your subscription right now.

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When you sign up for an Azure free account, you get a Free Trial subscription, which provides you $200 in Azure credits for 30 days and 12 months of free services. At the end of 30 days, Azure disables your subscription. Your subscription is disabled to protect you from accidentally incurring charges for usage beyond the credit and free services included with your subscription. To continue using Azure services, you must upgrade your subscription. After you upgrade, your subscription still has access to free services for 12 months. You only get charged for usage beyond the free services and quantities.

Reactivate a disabled Azure subscription

If you're still having issues, then I suggest you create a support request to the Azure billing support (it's free):
https://go.microsoft.com/fwlink/?linkid=2083458


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LeonLaude avatar image
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LeonLaude answered

Hi,

What's the error?

Something here might help:

Upgrade your Azure free account or Azure for Students Starter account
https://docs.microsoft.com/en-us/azure/cost-management-billing/manage/upgrade-azure-subscription


Best regards,
Leon

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