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IvanPopov-7787 avatar image
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IvanPopov-7787 asked GonzaloSalazar-4079 commented

On screen keyboard not working in kiosk mode

Hello,
I want to set up a PC with a touchscreen as a kiosk with Edge as the app.
I'm following this guide from Microsoft as it is the most up to date one - https://docs.microsoft.com/en-us/windows/configuration/kiosk-prepare

It says: For a more secure kiosk experience, we recommend that you make the following configuration changes to the device before you configure it as a kiosk:

So, I logged in with my local account, enabled tablet mode and also enabled "Always use tablet mode" and "Always switch to tablet mode" in the Tablet tab in Settings. After that I set up a new kiosk account and restarted. After I restarted the on-screen keyboard isn't showing up in the kiosk account. It works in the other local account. What am I doing wrong here?



windows-10-network
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HI IvanPopov-7787,

0.Could you please enter winver in command prompt on problematical win10 touchscreen computer and look the os version and os version number ?[for example windows 10 enterprise 1809 (os build 17763.316)]

1.Did you try to set below registry key for your problematical win10 computer?
Please backup registry key first and try to set below registry then check if the issue persist.
HKCU\Software\Microsoft\TabletTip\1.7\EnableDesktopModeAutoInvoke = 1
HKCU\Software\Microsoft\TabletTip\1.7\DisableNewKeyboardExperience = 1
HKCU\Software\Microsoft\windows\CurrentVersion\ImmersiveShell\TabletMode = 1

On Screen Keyboard not working on Windows 10 Kiosk Mode
https://docs.microsoft.com/en-us/answers/questions/119887/on-screen-keyboard-not-working-on-windows-10-kiosk.html

How to back up and restore the registry in Windows
https://support.microsoft.com/en-us/topic/how-to-back-up-and-restore-the-registry-in-windows-855140ad-e318-2a13-2829-d428a2ab0692

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Hello,
It's Windows 10 Pro Version 20H2 (OS Build 19042.985)

I tried to set the registry keys, but this works for my local account, not the kiosk account. I can't enter Regedit from the kiosk account.

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HI IvanPopov-7787,

Is there any progress on your question?

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SSengupta-4080 avatar image
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SSengupta-4080 answered JiaYou-MSFT converted comment to answer

In Start Search type Regedit and hit the Enter Key.

Now configure the registry keys as below:


HKCU\Software\Microsoft\TabletTip\1.7\EnableDesktopModeAutoInvoke = 1
HKCU\Software\Microsoft\TabletTip\1.7\DisableNewKeyboardExperience = 1
HKCU\Software\Microsoft\windows\CurrentVersion\ImmersiveShell\TabletMode = 1

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This enables Tablet mode in my local account, not the kiosk account. How can I enter Regedit from the kiosk account?

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JiaYou-MSFT avatar image
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JiaYou-MSFT answered GonzaloSalazar-4079 commented

HI IvanPopov-7787,

  1. uploaded the touch.txt file, please modify it to touch.bat

reg add "HKEY_CURRENT_USER\Software\Microsoft\windows\CurrentVersion\ImmersiveShell" /v TabletMode /t REG_DWORD /d 1 /f

reg add "HKEY_CURRENT_USER\Software\Microsoft\TabletTip\1.7" /v EnableDesktopModeAutoInvoke /t REG_DWORD /d 1 /f

reg add "HKEY_CURRENT_USER\Software\Microsoft\TabletTip\1.7" /v DisableNewKeyboardExperience /t REG_DWORD /d 1 /f


98429-touch.txt


2.Please create test task scheduler on your win10 computer, like below steps:
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98514-5.png


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touchscreen.txt (359 B)
touch.txt (359 B)
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Thanks for you supoort.
Please, dnd what aobot If I want the OSK fill the wide of the entire Panel. I'm using a 18,5'' PCAP TFT, and with this options it only fills the half.
Where could i get more options in regedit.
BR

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JiaYou-MSFT answered JiaYou-MSFT edited

HI IvanPopov-7787,

Is there any progress on your question?

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IvanPopov-7787 avatar image
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IvanPopov-7787 answered

Hello,
I created the keys not in HKCU but in HKLM and it worked.

And don't add ....\Software\Microsoft\TabletTip\1.7\DisableNewKeyboardExperience = 1 because this is a major security leak. With this keyboard I can actually go into the language preferences and from there to all the system settings. Don't use this for Kiosk PC's

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JiaYou-MSFT avatar image
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JiaYou-MSFT answered

HI IvanPopov-7787,

Did you follow my above steps to create a task scheduler to run touch.bat? Can this method to solve the issue?

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JamesPatience-0264 avatar image
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JamesPatience-0264 answered

I have it around the other way, I don't want the tablet keyboard as public users on the kiosk have access to Control-Alt-Del. a Scheduled task deployed by Intune is so clunky! Are there any other options?

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