question

BLABABLET-8355 avatar image
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BLABABLET-8355 asked CarlFan-MSFT answered

Hello , my additional information about the problem is

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8004565010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8800fb4b828, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:



*** WARNING: Unable to verify timestamp for nvlddmkm.sys

KEY_VALUES_STRING: 1

 Key  : Analysis.CPU.Sec
 Value: 1

 Key  : Analysis.DebugAnalysisProvider.CPP
 Value: Create: 8007007e on DESKTOP-ODF8CRE

 Key  : Analysis.DebugData
 Value: CreateObject

 Key  : Analysis.DebugModel
 Value: CreateObject

 Key  : Analysis.Elapsed.Sec
 Value: 5

 Key  : Analysis.Memory.CommitPeak.Mb
 Value: 80

 Key  : Analysis.System
 Value: CreateObject


BUGCHECK_CODE: 116

BUGCHECK_P1: fffffa8004565010

BUGCHECK_P2: fffff8800fb4b828

BUGCHECK_P3: ffffffffc000009a

BUGCHECK_P4: 4

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
fffff880`05dccb48 fffff880`0ff67000 : 00000000`00000116 fffffa80`04565010 fffff880`0fb4b828 ffffffff`c000009a : nt!KeBugCheckEx
fffff880`05dccb50 fffff880`0ff3a867 : fffff880`0fb4b828 fffffa80`0738a000 00000000`00000000 ffffffff`c000009a : dxgkrnl!TdrBugcheckOnTimeout+0xec
fffff880`05dccb90 fffff880`0ff66e0f : 00000000`ffffd84d ffffffff`fffe7960 fffffa80`04565010 00000000`0000000f : dxgkrnl!DXGADAPTER::Reset+0x2a3
fffff880`05dccc40 fffff880`03d35ec1 : fffffa80`07a3c1f0 00000000`00000080 00000000`00000000 fffffa80`072c2010 : dxgkrnl!TdrResetFromTimeout+0x23
fffff880`05dcccc0 fffff800`02f69cce : 00000000`0164694f fffffa80`0739f620 fffffa80`039ae890 fffffa80`0739f620 : dxgmms1!VidSchiWorkerThread+0x101
fffff880`05dccd00 fffff800`02cbdfe6 : fffff800`02e3ee80 fffffa80`0739f620 fffff800`02e4ccc0 fffff880`0124f384 : nt!PspSystemThreadStartup+0x5a
fffff880`05dccd40 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x16


SYMBOL_NAME: nvlddmkm+921828

MODULE_NAME: nvlddmkm

IMAGE_NAME: nvlddmkm.sys

STACK_COMMAND: .thread ; .cxr ; kb

FAILURE_BUCKET_ID: X64_0x116_IMAGE_nvlddmkm.sys

OS_VERSION: 7.1.7601.17514

BUILDLAB_STR: win7sp1_rtm

OSPLATFORM_TYPE: x64

OSNAME: Windows 7

FAILURE_ID_HASH: {1f9e0448-3238-5868-3678-c8e526bb1edc}

Followup: MachineOwner


windows-7
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1 Answer

CarlFan-MSFT avatar image
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CarlFan-MSFT answered

Hi,
Related error message were recored below:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
MODULE_NAME: nvlddmkm
IMAGE_NAME: nvlddmkm.sys
This process of detection and recovery is known as Timeout Detection and Recovery (TDR). The default timeout is 2 seconds. In the TDR process for video cards, the operating system's GPU scheduler calls the display miniport driver's DxgkDdiResetFromTimeout function to reinitialize the driver and reset the GPU.
So I suggest that you could re-download and install your graphics card and motherboard drivers from the manufacturer's official website.
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl

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