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PaulFinol avatar image
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PaulFinol asked SadiqhAhmed-MSFT answered

Mobility Agent installation failed / registration to configuration server

can anyone recognize this error ?
This is the log in the source machine, I am following Mobility Agent installation for VMware machines
already tested, ping, telnet, shared folders according to https://docs.microsoft.com/en-us/azure/site-recovery/vmware-azure-troubleshoot-push-install#connectivity-failure-errorid-95117--97118
also tried finding errors in the config server following https://docs.microsoft.com/en-us/azure/site-recovery/vmware-azure-troubleshoot-configuration-server



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1 Answer

SadiqhAhmed-MSFT avatar image
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SadiqhAhmed-MSFT answered

@PaulFinol Apologies for the delayed response!

If these are windows machines, ensure port 443 and 9443 is open.

  1. Upgrade CS to latest version.

  2. Uninstall the current mobility agent from programs and features on source server.

  3. As for the latest 9.30 ++ version, for your Windows 2008 machine, you must make sure that you install the 2 Windows updates, here is the ASR official document: https://docs.microsoft.com/en-us/azure/site-recovery/vmware-physical-azure-support-matrix#replicated-machines

Here is the SSU update link: https://support.microsoft.com/en-us/help/4493730/servicing-stack-update-for-windows-server-2008-sp2

Here is the SHA-2 update: https://support.microsoft.com/en-us/help/4474419/sha-2-code-signing-support-update

  1. Make sure that secure boot is not enabled for this source VM: https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/disabling-secure-boot

  2. After that, kindly try to enable replication again and see whether the latest installation and registration is successful.



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