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PavelSveshnikov-8961 asked AndreasBaumgarten answered

scsm 2016 update

We have SCSM 2016 7.5.7487.161 KB4492399 Update Rollup 7 for SCSM 2016
and same authoring items on it. Like config item, new fields for incident (with form update). We use SCORCH to automate our process.
How correct update to 1801 version, in doc System Center Service Manager 2016 with UR4 only possible to upgrade to 1801

msc-service-manager
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Removed Configuration Manager tag, added Service Manager tag.

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AndreasBaumgarten answered

Hi @PavelSveshnikov-8961 ,

if you are doing an in-place upgrade/update yes.


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Andreas Baumgarten

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XinGuo-MSFT answered

Hi,

As you mentioned, An in-place upgrade from Service Manager 2012 R2 UR14 and 2016 UR4 to Service Manager 1801 is supported.

System Center 1801 is the first Semi-Annual Channel release and end of support at 08/08/2019.
https://docs.microsoft.com/en-us/lifecycle/products/system-center-operations-manager-semi-annual-channel

It's recommend upgrade to System Center 2019 - Service Manager
https://docs.microsoft.com/en-us/system-center/scsm/upgrade-sm?view=sc-sm-2019

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PavelSveshnikov-8961 answered

I don't understand i have
SCSM 2016 UR7 (not UR4) how to update it?
Can you write step?

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AndreasBaumgarten answered

Hi @PavelSveshnikov-8961 ,

here you can find the update/upgrade information for SCSM 2016 -> SCSM 2019
https://docs.microsoft.com/en-us/system-center/scsm/upgrade-sm?view=sc-sm-2019

And is the upgrading to SCORCH 2019
https://social.technet.microsoft.com/wiki/contents/articles/52735.upgrading-to-orchestrator-2019-step-by-step.aspx


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

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PavelSveshnikov-8961 answered

I read this
The question is: can i upgrade SCSM 2016 UR7 to new version or not


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AndreasBaumgarten answered AndreasBaumgarten edited

Yes you can:

96751-image.png

Source: https://docs.microsoft.com/en-us/system-center/scsm/upgrade-sm?view=sc-sm-2019

And I have done this a couple of times before without problem.
Don't forget to upgrade SCORCH and the Integration Packs as well.


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten



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PavelSveshnikov-8961 answered AndreasBaumgarten commented

Thanks
upgrade can turn of addition authoring (class extension, forms etc)

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Is this a statement or question?

upgrade can turn of addition authoring (class extension, forms etc)


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Andreas Baumgarten





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it is question

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There is no mandatory upgrade of custom class extensions or custom forms required.


(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

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PavelSveshnikov-8961 answered PavelSveshnikov-8961 edited

This way, the customization settings will be saved. If I understand you correctly

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