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ChristopherTheunissen asked NavtejSaini-MSFT commented

Learning Cloud Shell Error: You’re signed in to the cloud shell with a different account to your docs account. Please sign out of the cloud shell to retry accessing the sandbox.

I am trying to complete the Azure SQL Fundamentals course, but any of the exercises involving a sandbox and Cloud Shell display the following error:
"You’re signed in to the cloud shell with a different account to your docs account. Please sign out of the cloud shell to retry accessing the sandbox."

I have tried all of the workarounds of logging out of all sites, clearing cookies, using incognito mode and logging in with an email address instead of just going with the one connected to windows.

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@ChristopherTheunissen

Please check the MS Learn Troubleshooting page for this error:

96591-image.png

We don't support the MS Learn website and here are the details for the same if the issue is not resolved.

Regards
Navtej S


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image.png (12.0 KiB)

The only option I have in the link you gave is to report feedback, which I did before reporting this issue here. I reported it again, but how do I actually progress this?

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@ChristopherTheunissen We may not be able to help here as the support of the tool is checked by another team. Will ask you raise the issue again with them if needed.

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