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BryanKelly-4107 asked YuZhou-MSFT commented

stop MS Edge scrolling

Windows 10, Edge 90.0.818.56

When a page is scrolled, Edge does not stop immediately, or even quickly. It keeps scrolling, slows down, and eventually stops. When there is a link to click, I must chase the link for a while before being able to click it. My hands have tremors and chasing the link to click it is frustrating.
How can it be configured to stop scrolling immediately?

ms-edge
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Hi @BryanKelly-4107

I haven't met such issue on my Edge which version is 90.0.818.62. I think there might be some issues with your Edge browser or your computer.

There are many possibilities which can cause the issue. I have some questions want to confirm with you:

  1. Does the issue also happen in other browsers in your computer?

  2. Are you using a mouse to scroll the page? If you're using the mouse to scroll, how about scroll it with up/down keys?

  3. Please open the website in InPrivate window in Edge and disable all the extensions to see if the issue still exists.

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1 Answer

BryanKelly-4107 avatar image
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BryanKelly-4107 answered YuZhou-MSFT commented
  1. I have Chrome but dislike it popping up new tabs about a minute after it has started. It scrolls a bit after I stop, but not as much as edge.

  2. Yes, I use the scroll wheel on the mouse. Cursor keys don't do the job.

but, I am trying some pages and it is not doing the same. Unfortunately I did not save the web sites and I cannot get the behavior now. I will try to watch for that and get back here later.

Thank you for taking the time to post.


16 May 2021, Edit
I just followed a link to this site: https://www.sandiegouniontribune.com/opinion/letters-to-the-editor/story/2021-05-16/opinion-cryptocurrency-abuse-must-come-to-an-end

When scrolling to find the comments the screen did the long slowing down scroll when using the mouse wheel. The images and text took, maybe 1/4 to 1/3 the screen to stop. Using the Page up/down buttons is better. I opened the page with Chrome and it was much better. But I really dislike that Chrome waits a minute or so after opening then opens more tabs and sometimes an email tab and puts me there mid keystroke.

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Hi @BryanKelly-4107
You can open Edge InPrivate window using Ctrl+Shift+N in Edge, disable all the extensions in Edge, then try to visit the page in InPrivate window to see if the issue can be fixed.
Besides, you can navigate to edge://settings/clearBrowserData in Edge and clear browser cache and cookies, then visit the page again.
The slow performance might also be due to your computer performance, as I didn't find such issue in Edge when I visit the page you provide.

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