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MichaelMartin-7046 asked jiayaozhu-MSFT commented

Need help getting old redistributle file

I downloaded a program and in event viewer I see the problem is that version 9.0.21022.8 but I can’t seem to find this fill on Microsoft downloads anywhere and it may because it’s to old and I’m using windows 10. If so could I change to windows 7 and get version 9.0.21022.8 that way?

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Hi,

I would like to check if your issue has been solved or if the reply could be of help? If yes, please help accept answer, so that others meet a similar issue can find useful information quickly. If you have any other concerns or questions, please feel free to feedback.

Best Regards,
Joan

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jiayaozhu-MSFT avatar image
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jiayaozhu-MSFT answered

Hi,

Thanks for posting!

Well, you could always downgrade your Windows 10 to older version and here is an article teaching you how to conduct this operation:

https://gadgets.ndtv.com/laptops/features/how-to-downgrade-from-windows-10-to-windows-7-or-windows-81-724484

Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.

However, we do not suggest you to do that downgrading since Windows 7 is now out of our support, if you encounter any issues during your downgrading, it can be hard for us to help you. So I suggest you to contact the supporter from this program to see if they have newer versions that are suitable to your Windows 10 version.

Thanks for your support!

BR,
Joan


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