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ZoltnPintye-7896 avatar image
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ZoltnPintye-7896 asked Jason-MSFT answered

Company Portal app on macOS.. must be logged in all the time?

Hello everyone!

Our company plans to use Intune for macOS management however, something is not clear to me. Some test users complained that they need to log in frequently to the company app portal.

My question is, does the company portal app works/full function/able to sync even though the user is not logged in to the app itself?

mem-intune-general
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LuDaiMSFT-0289 avatar image
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LuDaiMSFT-0289 answered

@ZoltnPintye-7896 Thanks for posting in our Q&A.

Because of the device limitation, I couldn't repeat this situation. Based on my research, I find that intune keeps functioning even though the company portal signed out.

In order to be on the safe side, it is better to create an online support ticket to double confirm. The following link describes how to open a case. It is free. We can refer to it:
https://docs.microsoft.com/en-us/mem/intune/fundamentals/get-support

At the same time, I find someone has the similar problem in intune uservoice. If you really concerns about this issue that the company portal need to log in frequently, we can vote and post our detailed request here. This is a place to collect customers' requirements and problems. Also I will try my best to feedback.
https://microsoftintune.uservoice.com/forums/291681-ideas/suggestions/19684579-intune-company-portal-mobile-enrolling-keeps-s

Thanks for understanding.


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Jason-MSFT avatar image
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Jason-MSFT answered

Some test users complained that they need to log in frequently to the company app portal.

Need to log on for what purpose? What does or doesn't happen when they don't log in? How do/did they know they are supposed to login again?

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