question

WillKilroy-5815 avatar image
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WillKilroy-5815 asked DSPatrick commented

Unable to see Certificate in Learning Dashboard

  • page gets stuck on https://mcptnc.microsoft.com/certificate

  • waited over 48 hours, now 7 days have passed

  • tried incognito window on IE and Edge

  • tried different device

  • same issue

  • can see badge just not certificate


Please can this be resolved






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1 Answer

DSPatrick avatar image
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DSPatrick answered DSPatrick commented

Microsoft Certification Program is supported on their own forums. I'd logon here with same credentials used for testing
your Microsoft Certification dashboard

and if not found you can request help with profile linking / merge in dedicated forums here. (Participate\Ask A Question)
Certification Profile/Certification Dashboard
Certification Profile/Incorrect/Missing Information
Certification Profile/MCID Assistance
Certification Profile/Account Linking

--please don't forget to Accept as answer if the reply is helpful--

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thanks mate will raise with them

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You're welcome.



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