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Anthonias-4309 avatar image
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Anthonias-4309 asked Nandhagopal edited

Multiple Ntoskrnl.exe Bluescreens

I have Bluescreens and I do not know how to fix them
Hey Community,

I got a couple of Bluescreens recently and cannot figure out the problem.

What I tried so far:

Deactivate undervolting of CPU and GPU,

run a memtest for 3 passes without errors,

reinstall chipset, audio, graphic drivers,

checked for Windows Update,

run checkdisk and sfc, repaired corrupted data.

The crash address in BlueScreenView is: ntoskrnl.exe+3f5e40 for the last 8 crashes.
I think it usually happens when doing something in Adobe Lightroom or similar.
One time the Bug Check String says MEMORY_MANAGEMENT...still, zero errors with memtest86. Maybe it happens when my RAM is full and Windows for some reason is not able to make more space, so it crashes?

Here are my minidumps and my system info:

https://1drv.ms/u/s!AvAV7Y4ptkOXkiYlfcekp5UjiPYz?e=RBk6Sq

I had a Linux Partition before so I had to deactivate RAID of my SSD (which is deactivated by the manufacturer by default) and did this by deactivating safeboot in Windows so I could enable AHCI, but I only have Windows on the SSD now and I reenabled Intel RAID again. Maybe this is related.

Can somebody help me fix this?

Thanks in advance.


Btw I don't know what is up with these tags so I used the only one I could find...

not-supportedwindows-10-general
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1 Answer

SSengupta-4080 avatar image
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SSengupta-4080 answered Anthonias-4309 commented

Check it in Safe boot mode or Clean Boot mode.

If you think it is due to Adobe Lightroom or similar then try uninstalling and reinstalling the same.

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I should have edited that out as I reposted the question...but I really does happen very randomly. It's not related to Photoshop or Lightroom.

I have no way of replicating it atm.

Don't know what to do. Just ran a memtest again, 4 passes w/o errors.

I saw someone online with the same bsods also tested the RAM without errors but after replacing them he did not have the problem anymore. So maybe there is another way I can test my RAM?

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