Hi,
I have a project where we want to analyze the content of the livechat, i.e, the livechat conversations (stored in the Azure cloud) with AI and potentially show this information in Power BI dashboards. For example, to identify the topics more discussed in the chat and so on or identify new trends in the chat data
Which would be the best Microsoft features for such a purpose? R and Azure Microsoft learning?
Any idea/recommendations
Thanks so much,
JFB