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Hi,
I have a project where we want to analyze the content of the livechat, i.e, the livechat conversations (stored in the Azure cloud) with AI and potentially show this information in Power BI dashboards. For example, to identify the topics more discussed in the chat and so on or identify new trends in the chat data
Which would be the best Microsoft features for such a purpose? R and Azure Microsoft learning?
Any idea/recommendations
Thanks so much,
JFB
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Hi thanks for reaching out. Based on your scenario, Azure ML would be ideal. It has modules for text analytics including topic modeling. You can leverage the Execute R/Python Script module to perform more customization. You can also create reports in PowerBI based on your deployed model. Hope this helps!
Hi, sounds intersting, thanks so much!
Yeah, I think the best would be to use the data we have in the Azure datalake to apply AI (r/phyton)
Do you know if that has extra costs or in case my company uses Office 365 is this for free?
Thanks so much,
JFB
Azure ML supports the following data storage types including Azure Data Lake Storage. You can use Azure ML for free, but may incur costs for other Azure services consumed (e.g. Compute, Azure Blob Storage, Azure Key Vault, Azure Container Registry, Azure Application Insights, etc). Please review the following documents to manage and estimate costs.
super, thanks so much
Hi again,
one small question. Wouldnt be maybe a better option the data science virtual machines when it comes to applying AI/ML to the content of a livechat to take inputs? I saw, among other things that there are more programming languages you can apply among other things...
thanks so much