question

ASHBYMARIA-5154 avatar image
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ASHBYMARIA-5154 asked DSPatrick edited

DevOps Pipeline service unavailable.

I have an app where MS Onboarding created my pipeline to deploy my web image using Packer Resource. It has been working fine since it was cut over back in September and was last used successfully Jan 27, 2021. When i tried to deploy last month, the agent pools were offline and finally got that resolved only for the next error shown below while deploying the pipeline. it repeats the error until the pipeline deployment cancels due to it taking over 60 minutes. it normally takes about 45 minutes for the pipeline when successful.

I need assistance on resolving the issue where it continues to error with
2021-05-04T14:10:38.2602194Z ##[debug]==> azure-arm: Error communicating with server. The message was:
2021-05-04T14:10:38.2611686Z ##[debug]==> azure-arm: Service Unavailable

I have worked with MS Support who says that the issue is not the pipeline but something with 3rd party Packer which I do not know how to contact or create a ticket.

I doubt this is the correct tags but I could not find an appropriate one to fit.

azure-event-hubs
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1 Answer

DSPatrick avatar image
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DSPatrick answered DSPatrick edited

The product group for Azure DevOps / TFS actively monitors questions over at
https://developercommunity.visualstudio.com/report?space=21&entry=problem
https://developercommunity.visualstudio.com/report?space=22&entry=problem

or possibly create a ticket here with vendor.
https://support.hashicorp.com/hc/en-us/requests/new

--please don't forget to Accept as answer if the reply is helpful--





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