WSUS Updates not installing for some Computers

SXS14 ___ 1 Reputation point
2021-05-18T07:55:50.643+00:00

Good day

I have recently clean installed a WSUS Server with server 2019 OS, because my old WSUS didn't work properly and it also did not deploy the feature Updates for Windows 10.

The new server works great. I use GPO for WSUS Computer group assignment, which also works. In one group, I have about 150 clients. Most of them are the same model (HP Z420, HP Z2 and HP Probook g630).

Users are adivced to shut their computers down every evening, and almost all of them are following these instructions. Nevertheless, for alot of those computers, approved updates from WSUS do not install. They all have downloaded the updates, but they don't install. Some are still waiting to install the 20H2 feature update, and some of them already have this feature update installed, and are awaiting installation of some cumulative updates, or updates for Office or .NET framework.

The problem seems to be, that the affected computers do not install the updates at the GPO selected time. They wait with installation for the user to click "reboot and update". Since users are shutting down, and not rebooting, these updates never get installed.

There has to be a way to either force these computers to install updates at the selected time from the GPOm or to force the selection "shutdown and install updates" when users turn off their computers.

You can see my GPO settings below:

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Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
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  1. AllenLiu-MSFT 40,551 Reputation points Microsoft Vendor
    2021-05-19T07:39:34.377+00:00

    Hi, @SXS14 ___
    Thank you for posting in Microsoft Q&A forum.
    You may try to set below group policy:
    Do not adjust default option to Install Updates and Shut Down in Shut Down Windows dialog
    If we set it "Disabled", specifies that Install Updates and Shut Down will be the default option in the Shut Down Windows dialog box if updates are available for installation at the time the user selects the Shut Down option to shut down the computer.
    For the reference:
    https://learn.microsoft.com/en-us/windows-server/administration/windows-server-update-services/deploy/4-configure-group-policy-settings-for-automatic-updates#do-not-adjust-default-option-to-install-updates-and-shut-down-in-shut-down-windows-dialog

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